Privacy Policy

Effective Date: January 1, 2026

Last Updated: January 1, 2026

1. Introduction

Welcome to ADUBuilderCA.com, owned and operated by Team Hero Construction, Inc., a California corporation, doing business as Team All Star Construction (“Team All Star Construction,” “Company,” “we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, disclose, store, safeguard, and otherwise process information obtained through our website, mobile devices, email communications, telephone conversations, text messaging, artificial intelligence (“AI”) tools, customer portals, advertisements, social media platforms, and all other online or offline interactions with us.

This Privacy Policy applies to all visitors, homeowners, prospective customers, property owners, architects, engineers, contractors, consultants, lenders, vendors, and anyone who interacts with our Company.

By accessing or using this website, submitting information, requesting information, scheduling consultations, uploading documents, communicating with us electronically, or otherwise interacting with our Company, you acknowledge that you have read and understand this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of this website.

2. Who This Policy Protects

Throughout this Privacy Policy, references to the Company include:

Team Hero Construction, Inc.
Team All Star Construction
ADUBuilderCA.com
Our officers
Directors
Shareholders
Owners
Employees
Project managers
Estimators
Sales representatives
Customer service representatives
Architects
Engineers
Designers
Consultants
Independent contractors
Subcontractors
Affiliates
Marketing agencies
Technology providers
Authorized representatives
Successors
Assigns

Nothing in this Privacy Policy creates any contractual obligation beyond applicable law.

3. Information We Collect

We collect information from multiple sources in order to evaluate projects, communicate with homeowners, improve our services, comply with legal obligations, and operate our business.

Information may be collected directly from you, automatically through technology, from public records, or from third-party service providers.

Personal Information

Depending on your interaction with us, we may collect:

Full name
Mailing address
Property address
Email address
Telephone number
Mobile number
Preferred contact method
Property ZIP Code
City
County
Parcel/APN number
Occupancy information
Existing home information
Property ownership information
Project goals
Budget information
Desired ADU size
Architectural preferences
Timeline
Uploaded photographs
Uploaded videos
Architectural drawings
Engineering reports
Site plans
Surveys
Utility information
Soil reports
Geotechnical reports
Permit documents
Inspection reports
Communications with our Company

4. Property Information

To evaluate ADU feasibility and construction opportunities, we may collect or access publicly available property information including:

County Assessor records
Parcel maps
Property characteristics
Building information
Lot dimensions
Zoning information
Utility availability
Easements
Public GIS data
Building permit history
Public planning records

Such information may originate from public agencies or licensed third-party providers.

5. Information Collected Automatically

When you visit our website, certain information may automatically be collected, including:

IP address
Browser type
Browser version
Device type
Device identifiers
Operating system
Screen resolution
Language settings
Date and time of visit
Time spent on pages
Navigation behavior
Click activity
Scroll depth
Referring website
Exit pages
Error logs
Performance metrics

This information assists with website administration, analytics, fraud prevention, troubleshooting, security monitoring, and improving user experience.

6. Cookies and Similar Technologies

Our website may use:

Cookies
Session cookies
Persistent cookies
Pixels
Web beacons
Tags
Local storage
SDKs
Analytics technologies
Similar tracking technologies

These technologies help us:

Remember user preferences
Improve website performance
Measure advertising effectiveness
Understand visitor behavior
Prevent fraud
Secure the website
Optimize marketing campaigns
Improve customer experience

You may disable cookies through your browser settings; however, some portions of the website may not function properly.

7. Analytics and Advertising

We may utilize third-party analytics and advertising services including, without limitation:

Google Analytics
Google Ads
Google Tag Manager
Google Search Console
Meta Pixel
Meta Conversions API
Microsoft Clarity
Bing Ads
YouTube Analytics
Call tracking services
CRM integrations
Marketing automation platforms
Reputation management software

These providers may collect information about your interactions with our website in accordance with their own privacy policies.

8. AI-Powered Communications

Our Company may use artificial intelligence technologies to improve customer service and operational efficiency.

AI tools may assist with:

Website chat
Customer support
Appointment scheduling
Project qualification
Lead routing
Communications
Draft responses
Information summaries
Administrative assistance

AI-generated responses are intended solely for informational purposes.

They do not constitute architectural, engineering, legal, financial, tax, permitting, zoning, or construction advice and should not be relied upon as professional recommendations.

Human review may occur before or after AI-assisted communications.

9. How We Use Your Information

We may use collected information to:

Respond to inquiries
Schedule consultations
Perform preliminary feasibility reviews
Evaluate ADU opportunities
Prepare preliminary estimates
Coordinate with architects and engineers
Prepare conceptual designs
Communicate regarding projects
Send requested information
Provide customer support
Improve our website
Improve customer experience
Prevent fraud
Detect security incidents
Maintain records
Comply with legal obligations
Protect our legal rights
Enforce our agreements
Improve advertising effectiveness
Analyze website performance
Conduct internal business operations

We do not use your personal information for purposes materially inconsistent with this Privacy Policy unless otherwise permitted or required by applicable law.

10. SMS, Email, and Telephone Communications

If you voluntarily provide your telephone number or email address, you authorize us to contact you regarding your inquiry, project, appointment, estimate, or requested services, subject to applicable law.

Communications may include:

Phone calls
Emails
SMS messages
Appointment reminders
Project updates
Customer service communications
Requested marketing communications where consent is obtained when required

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

You may opt out of marketing text messages by following the unsubscribe instructions included in those communications. Transactional or service-related communications may still be sent when necessary to provide requested services or fulfill contractual obligations.

11. Disclosure of Information

We may disclose information we collect in the following circumstances:

To our employees, officers, directors, owners, managers, consultants, designers, architects, engineers, estimators, project managers, subcontractors, vendors, suppliers, inspectors, surveyors, utility providers, lenders, title companies, escrow companies, insurance carriers, attorneys, accountants, technology providers, marketing agencies, customer relationship management (“CRM”) providers, software vendors, payment processors, cloud hosting providers, artificial intelligence service providers, and other service providers who assist us in operating our business.
To governmental agencies, municipalities, building departments, planning departments, code enforcement agencies, utility providers, licensing agencies, or regulatory authorities when necessary to obtain permits, inspections, approvals, or otherwise perform requested services.
To comply with applicable federal, state, or local laws, regulations, legal processes, subpoenas, court orders, governmental requests, or lawful investigations.
To establish, exercise, or defend legal claims.
To protect the rights, property, safety, security, operations, reputation, or legal interests of the Company, our customers, our employees, contractors, vendors, or the public.
In connection with any merger, acquisition, sale of assets, financing, restructuring, dissolution, bankruptcy, or other corporate transaction.
With your consent or at your direction.

We do not sell personal information for monetary compensation.

12. Retention of Information

We retain personal information only for as long as reasonably necessary to:

Provide requested services
Complete construction projects
Maintain business records
Satisfy warranty obligations
Comply with tax laws
Meet licensing requirements
Resolve disputes
Enforce agreements
Protect legal rights
Comply with applicable laws

Retention periods may vary depending upon the nature of the information and applicable legal requirements.

13. Security of Information

We implement commercially reasonable administrative, technical, organizational, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, destruction, misuse, or loss.

However, no method of transmitting information over the Internet, electronic storage system, cloud platform, mobile network, email system, or communication technology can be guaranteed to be completely secure.

Accordingly, we cannot and do not guarantee absolute security of any information transmitted to or stored by us, and you acknowledge that you provide information at your own risk.

14. User Submissions

Any information, photographs, plans, drawings, surveys, concepts, ideas, suggestions, comments, reviews, feedback, documents, communications, or other materials voluntarily submitted to us may be used by the Company to evaluate projects, improve services, communicate with customers, train personnel, improve artificial intelligence systems, develop marketing materials, perform quality assurance, comply with legal obligations, or otherwise conduct lawful business operations.

You represent that you have all necessary rights to provide such information.

15. Call Recording and Communications

Telephone calls, video conferences, online meetings, chat sessions, emails, text messages, website chats, and other communications may be monitored or recorded for quality assurance, training, customer service, documentation, dispute resolution, legal compliance, security, and business purposes where permitted by applicable law.

By communicating with us, you consent to such recording where legally permissible.

16. Children’s Privacy

Our website and services are intended solely for adults.

We do not knowingly collect personal information from children under the age of 13.

If we learn that personal information has been collected from a child without appropriate parental consent, we will take reasonable steps to delete such information.

17. Third-Party Websites

Our website may contain links to third-party websites, software, services, advertisements, or applications.

We are not responsible for the privacy practices, security practices, availability, content, or policies of any third-party websites or services.

Your interactions with third parties are governed solely by their respective privacy policies.

18. Testimonials, Reviews, and Photographs

With your permission or as otherwise permitted by law, we may use customer testimonials, project photographs, videos, before-and-after images, reviews, project descriptions, and general project information for marketing, advertising, educational, portfolio, training, and promotional purposes.

Personal identifying information will not be disclosed unless authorized by you or otherwise permitted by law.

19. California Privacy Rights

California residents may have certain rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), subject to applicable exemptions.

Depending upon applicable law, California residents may have the right to:

Know what categories of personal information we collect.
Request access to certain personal information.
Request deletion of certain personal information.
Request correction of inaccurate personal information.
Request information regarding disclosures of personal information.
Exercise applicable privacy rights without unlawful discrimination.

Requests may be submitted using the contact information provided below.

We may verify your identity before processing requests.

Certain legal exceptions may apply.

20. Do Not Track

Our website does not currently respond to browser “Do Not Track” signals because no industry-wide standard currently exists for recognizing or honoring such signals.

21. International Users

Our services are intended primarily for individuals located within the United States.

If you access this website from another country, you understand that your information may be transferred to and processed within the United States, where privacy laws may differ from those of your jurisdiction.

22. No Professional Advice

Information provided through this website, including AI-generated content, blogs, articles, calculators, feasibility tools, educational materials, or communications, is provided solely for general informational purposes.

Nothing contained on this website constitutes legal advice, architectural advice, engineering advice, surveying advice, permitting advice, financial advice, tax advice, investment advice, zoning advice, or professional construction advice.

Professional evaluations require project-specific analysis.

23. Limitation of Liability

To the fullest extent permitted by law, Team Hero Construction, Inc., doing business as Team All Star Construction, shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages arising from:

Use of this website;
Reliance upon information contained on this website;
AI-generated responses;
Website interruptions;
Unauthorized access;
Data breaches beyond our reasonable control;
Third-party services;
Technical failures;
Viruses;
Communication delays;
User-submitted information; or
Any other use of this website.

24. Changes to This Privacy Policy

We reserve the right to modify, revise, supplement, replace, or update this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting the revised Privacy Policy on this website unless otherwise required by law.

Continued use of the website constitutes acceptance of the revised Privacy Policy.

25. Contact Information

If you have questions regarding this Privacy Policy, wish to exercise any applicable privacy rights, request access to your personal information, request correction or deletion of personal information where permitted by law, or have concerns regarding our privacy practices, you may contact us using the information below:

Team Hero Construction, Inc.
Doing Business As Team All Star Construction
ADUBuilderCA.com

Phone: (833) 530-1237
Email: info@adubuilderca.com

Business Address:
301 E. 9th Street, Suite 415
Redlands, California 92374

California Contractor License: CSLB #1009760

We will make commercially reasonable efforts to respond to privacy-related inquiries within the timeframes required by applicable law. Additional information may be requested to verify your identity before processing certain privacy requests.